REMOTE ASSISTED REALITY

Catapults Your Enterprise Software Solutions To Real Time Situational Awareness

Remote Assisted Reality, (or RAR) is a transformational technology that extends the capabilities and functionality of traditional Enterprise Solutions into the realm of real time situational awareness. Remote Assisted Reality is the ability of capturing real life business scenarios occuring remotely, broadcasting that content into a central control room in the organization, through specially equipped live streaming audio/visual equipment and incorporating the live content in real time into Situational Awareness based transactions, that may be integrated with new or existing backend Enterprise Applications. Remote Assisted Reality goes beyond a simple live chat or an antiquated phone support and comes built in with a slew of benefits to your Enterprise:

  • Empowers field service personnel or even end consumers with real time high defintion audio/video streaming capabilities directly from the scene of the live situation
  • Facilitates prompt response times to real time events and siutations.
  • Expedites multi-party collaboration on live situations collectively driving efficient issue resolutions.
  • Enables prompt issue resolution through real time resource planning and exection.
  • Enhances compliance to corporate policies, standard operating procedures and regulatory guidelines.
  • Connects remote field personnel to corporate experts anywhere in the world for audio/visual based real time assistance.
  • Attaches recorded audio/video log of the event to appropriate transactions in an integrated backend enterprise application.
  • Facilitates efficient audits, quality control, compliance monitoring and even training due to the availability of recorded audio/video logs for future reference.
  • Increases customer satisfaction, operational efficients and corporate reputation, by reducing operational costs, waste, re-work and blind-sided decision making

Remote Assisted Reality is an industry term, presented to the industry by Visual Mobility Inc, to represent our growing suite of Remote Assisted Reality software solutions. These solutions enable real time and real life transactional updates based on the remote audio/video streams being consumed and processed by our RAR software platform.

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REMOTE ASSISTED REALITY SOFTWARE SOLUTIONS

Open Standards RAR Software From VMI Is Agnostic To Backend Enterprise Applications And HD Audio/Video Capture and Live Streaming Devices

Remote Assisted Reality software applications from VMI can consume High Definition Live streaming audio/video content from any duly-equipped and (VMI approved) IP cameras, encapsulates them in our apps, facilitates and can integrate in real time to any backend Enterprise Software platforms through web services. The Remote Assisted Reality software platform from VMi has been developed with the core philosophy of remaining agnostic of the manufacturer of the IP cameras (as long as they meet our minimum requirements) as well as remaining agnostic to the type of backend Enterprise Applications that you currently have in live operation, or are planning to enhance / deploy in the future.

The core architecture of our RAR software suite is designed as responsive web applications, enabling ubiquitous access to the transactional or incident records from any Internet connected device equipped with a modern web browser. Helper native apps on IOS and Android mobile devices retrieve native data from the device of the remote user initiating the live audio/visual stream and communicates the information to the centralized web app in real time. Collectively the web apps and native apps offer a seamless user experience with minimalistic data entry and yet enable to user to attach a recording of the live stream to the transaction or incident in progress for future reference.

Protected by a default Three Factor Authentication (3FA) protocol, the RAR web apps can be protected even further by an optional 4 Factor Authentication (4FA) protocol which is way above current industry standards, thereby offering a strong defense to the data managed by the RAR apps from cybersecurity breaches. Through web services, the RAR web apps can even support single-sign-on with backend Enterprise Applications if necessary. Through similar web services, our RAR web apps can exchange data with backend Enterprise Applications in real time or in batch as your business processes demand. In essence our web apps are flexible and configurable to your specific integration needs

The core objective of Remote Assisted Reality is the ability to originate an audio/video live stream from a remote location and be able to associate that live content with actual transactional or incidental data automatically. Once this association is made, Remote Assisted Reality requires the associated audio/video/text content to be shared through the web app, with another user, such as a co-worker or supervisor, for the purpose of collaboration and seeking expertise to resolve the issue at hand. Furthermore, the benefits of true Remore Assisted Reality can be derived when the same live stream and situational data is shared even further to multiple internal users and authorized external users for the same purpose of remote collaboration, expertise sharing, assistance and ultimately issue resolution.

RAR web apps from VMI meet all of these criteria for origination of the real time situational multimedia content, followed by instant collaboration with appropriate parties with the ultimate goal of resolving the situation at hand quickly, efficiently and most affordably. Highly interactive Situational Awareness dashboards in the web apps offer a consolidated view of each remote field asset including current location, status, engagement and their real time live audio/video feed for a comprehensive view of the current conditions.



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FREQUENTLY ASKED QUESTIONS

Empowering Your Enterprise With Concepts And Technology Of Remote Assisted Reality

Remote Assisted Reality refers to the unifying Real Time Remote Situational Intelligence capturing, multi-sharing and recording technology brought currently into the Enterprise Solutions market by VMI with forthcoming solution offerings to extend into the Consumer market in the future. Live high definition audio/video streams originating from duly provisioned IP cameras in a remote location can be obtained and consolidated in our RAR software applications along with corresponding transactional data and viewed/processed in a central location from where it can be shared out to further remote locations as appropriate, all being able to simultaneously view, act upon and collaborate on the consolidated content.

Once the original stream being broadcast remotely from the location of the event or situation is consolidated in our RAR software, experts in a central control room or distributed anywhere in the world are able to collaborate on the live situation and provide qualified assistance to the remote user in real time driving to an expedited resolution and adjudication - this is Remote Assisted Reality in its pristine concept and philosophy.

Our SEENIX Solution Stack consists of our World Vision Devices, the RAR Software Apps and our Consulting and System Integration and Deployment Services. RAR Technology specifically refers to our Remote Assisted Reality web apps and native mobile apps that work together and wrap around the live audio-visual content from our World Vision Devices. Hence as you can understand these two terms are not to be used interchangeably - the SEENIX Solution Stack is the overarching umbrella of VMI's solution offering, which includes our RAR Technology. When you engage us to introduce our Remote Assisted Reality Enterprise Solutions in your organization, we would in all likelihood present to you our comprehensive SEENIX Solution Stack, with each component complementing and building upon each other.

Our RAR Software web apps wrap around our approved World Vision Devices and offers a web services based integration layer to integrate with your existing or forthcoming backend transactional and analytical systems. As far as our World Vision Devices are concerned, generally speaking as long as the camera is capable of streaming high definition audio and video as RTMP, RTSP or HLS streams with adaptive bit rates, be accessible over the Interent and have the right durability, battery life (for mobile applications) and form factor that meets our standards we can use that device and wrap our RAR software apps around it. Similarly as long as your backend system can consume and publish web services both inbound and outbound, to exchange data between our RAR Apps and your system, we will be able to integrate with that system. This makes either end of our RAR apps, vendor agnostic as long as they meet these minimum requirements. We understand that live audio/video streaming technology will evolve with better compression algorithms, enabling higher resolution frames to be transferred - our open standards based RAR software ensures that your investment in our technology will remain compatible to such futuristic technology when they become commercially available.

The short answer is any situation where a real time high definition audio visual stream of a live event can be captured, broadcast, remotely viewed as content merged with traditional transactional data, shared, collaborated on and acted upon leading to an expedited resolution, would qualify to use RAR technology.

Applications In ENTERPRISE FIELD SERVICES : Companies spend millions of dollars every year sending field service technicians to service and installed equipment. If the service technician is unable to provide address the problem or is unsure of what the problem really is there may be a long drawn process to pull in additional resources on site to assist, leading to additional costs. Furthermore in the same situation, a component of the installed equipment could be failing repeatedly and the manufacturer of that component is unable to figure out the problem without a visual examination. How many times have service technicians visited on service calls only to find that something as simple as a pulled power cord or an incorrect setting is the root cause?

Now imagine if these field service technicians arrived at the service location wearing with our non-invasive World Vision Smartglasses with our RAR web app - VIBES (Visual Intelligence Based Enterprise Services) accessible on their mobile device. They could connect their glasses wirelessly to the onsite client WiFi network or to a 4G LTE Hotspot or to the hotspot on their smartphone, log into the VIBES web app and start streaming the repair process on the affected equipment live. Remote in house expert(s) or even external vendors could be invited by the field service technician to view the process and provide guidance on the repair process, order replacement parts right away and essentially get the equipment up and running quickly. In some cases, equipment manufacturers could include these smartglasses as part of the package. In the event of a equipment issue, the client themselves could activate these smartglasses an invoke remote customer support immediately. Customer support can direct the customer appropriate in an effort to resolve the issue. If the issue is resolved, there would be no need to dispatch a service technician, thereby saving costs and more importantly the client would be up and running right away.

Most definitely and we have an app for that.

Applications In LAW ENFORCEMENT / MILITARY : Law enforcement agencies and even the military could equip officers and soldiers wearing our World Vision glasses during active engagements. Vehicles, patrol boats, drones, aircraft could be fitted with our mounted World Vision cameras, some with 720o coverage. Field personnel and transport operators in the field would have access to the RAR web app SIBLE (Situational Intelligence Based Law Enforcement) from their smartphone and connect to a secure Mi-Fi network in the jurisdiction or even a 4G LTE network and be able to stream real time audio-visual content to a central command center. At the command center incident coordinators and mission controllers would be able to view the real time location of every deployed (and standby) asset on an interactive map and be able to view their live stream individually and/or collectively on a video wall for a comprehensive view of the situation. Such an aggregated view can have significant benefits for field personnel safety, planning, coordination, live monitoring and management of the situation. In situations where radio silence is required the SIBLE app can facilitate in-app text communication between the field personnel and the command center, ensuring proper and immediate communication of instructions.

Of course, and it would revolutionize the entire news reporting industry with the sheer simplicity, ubiquitousness, flexibility and low cost model of the RAR Technology

Applications In NEWS REPORTING : News agencies and networks currently incur significant costs overheads and have to contend with availability of reporters on the field coupled with a camera crew, expensive and bulky A/V equipment and the dependence on expensive satellite communication links to transfer live audio-video content to the central broadcasting station, not to mention the high maintenance broadcasting equipment and resources.

News events often happen unannounced. Now imagine a news agency who have equipped their field reporters with our highly functional and yet low cost World Vision Smartglasses. Equipped with a 4G LTE hotspot and a smartphone to access our upcoming RAR app SIBLEN (Situational Intelligence Based Live Events And News) field reporters no longer have to be dependent on already thinly stretched camera crews, bulky and expensive equipment, vans equipped with satellite dishes. Equipped with RAR Technology, these field reporters can cover a wider range of operation, become more agile, mobile and be able to report live events quickly, accurately and more efficiently at significantly low cost. Imagine beating other news networks to the chase and being the first network with breaking news and original live content coming from remote locations literally anywhere within a 4G LTE network. Being the first to report the news has its obvious benefits such as rights, syndication revenue and increased viewership, leading to more advertising revenue. All of this can be made possible by our RAR technology.

Our RAR software for Enterprise Field Services - VIBES is very versatile and can be adapted to a wide variety of industries such as Capital Equipment Manufacturers, Oil and Gas, Mining, Contracted Service and Maintenance organizations, Marine and Maritime Shipping, Aerospace, Automotive to name a few. Our RAR app for Law Enforcement and Military can also be extended to industries such as Security Services and Fleet Management. For Healthcare, Biotech and Pharmaceuticals we are in the process of developing apps that would facilitate management of Electronic Batch Records (EBR), Regulatory Compliance, Corrective and Preventative Action (CAPA), Equipment Monitoring and Maintenance. The ability to capture remote audio-video content and share it all around the world has significant benefits in applications for Research and Development in all kinds of industries

It is best that you reach out to us for a no-obligation consultation and tell us about your business scenarios where RAR technology could add value and we will provide you with the right advice.

ABOUT VISUAL MOBILITY INC

We Empower Your Enterprise With Real Time Situational Awareness Of Your Field Operations Through Remote Live High Definition Audio/Video Content Integrated With Your Backend Transactional Data

Our Remote Assisted Reality Software wraps around our world vision live high definition audio/video streaming equipment and we implement our technology in your organization through our Consulting and System Integration Services

That mission statement succinctly describes our core objectives here at VMI. Visual Empowerment even in a mobile environment, so far has been the missing piece in remote real time situational intelligence in corporate systems. We bridge that gap with our converging technology of our SEENIXTM solution stack powered by our World Vision High Definition Live Audio/Video streaming devices, our Remote Assisted Reality software and our Consulting And System Integration Services.

Live audio/video streaming technology has improved significantly over the past few years, as have audio/video compression technology carried by high bandwidth Internet connectivity services all over the world both in the terrestrial and cellular data (such as 4G LTE) exchange networks. Technology related to the Internet Of Things with specialized wearables and vehicle, vessel, drone and aircraft mounted technology capable of streaming live audio/video content over the Internet is on a steady climb to unprecedented levels of sophistication with very compact form factors.

VMI leverages the wholesome growth in these industries in the Internet Of Things and through our Remote Assisted Reality Software Solutions, we merge real time situational awareness captured by such duly equipped live audio/video content capture and streaming capabilities, into Enterprise solutions. Organizations no longer have to rely solely on blind-sided text or telephone communication based information for making the right business and operational decisions. Now organizations can leverage our unifying technology that infuses live high definition audio/video content into existing transactional data for situational intelligence converging from remote locations. Such a convergence of HD multimedia content, can provide significant benefits to the Enterprise . Through increased operational efficiencies, health and safety of personnel, enhanced compliance profile, improved customer satisfaction through significant reduction of issue resolution timeframes, are significant benefits - all leading to reduction of operational overheads, consequently increasing cashflow and profitability of the business.

Based in San Diego, CA, VMI is led by a team of thoroughbred professionals in the Executive Leadership Team with extensive hands-on experience consulting, programming and implementing major ERP systems for small and medium sized businesses, as well as Fortune rated organizations in the United States and abroad. With a combined technical and business management experience of over 100 years in the ELT, at VMI we position ourselves as innovators of converging technologies to empower our clients with the speed and power of real time audio visual mobility, extending their current investment in backend transaction and analytical processing systems. The equity of our professional backgrounds has strongly influenced the design, architecture, functionality and release management of our Remote Assisted Reality software solutions, that can be accessed securely from any internet connected device equipped with a web browser and integrated easily over web services to other existing or forthcoming corporate systems.

In addition to being a converging technology company we also embed consulting and system integration services into our solutions. Our tenure in consulting and system implementation has enabled us to develop a proprietary methodology that we call System Deployment Life Cycle (SyDLC) that leverages an expanded version of the popular "V-Model" to deliver our comprehensive solutions. Just like our converging technology, SyDLC is also a unifying implementation methodology that merges our World Vision hardware and Remote Assisted Reality software, with your business processes, your people and integration with your backend systems, all under the umbrella of system security.

Now that you have learned about us, tell us about your business. Please complete the form below or simply cut to the chase and call us for an absolutely no-obligation brainstorming session with your team and let us collaborate on empowering your organization with our SEENIX solution stack and our System Implementation Services.



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HOW CAN WE ADD VALUE TO YOUR ENTERPRISE?

Our Remote Assisted Reality Software has obvious benefits to your enterprise in many ways than one and we'd love to have engage in a discussion with you on how we can add add value to your operations. We encourage you to reach out to us by completing the form below to provide some basic information and we'll take it from there.


VISUAL MOBILITY INC
12544 HIGH BLUFF DRIVE, SUITE 300,
SAN DIEGO, CA 92130

858-356-2561

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